Are you searching for the best hardwood flooring company in Boise, Idaho? A-Max Hardwood is a local company that has been operating in Boise, Idaho for over 15 years. Our reputation of making customers happy for those 15 years is our #1 priority. A-Max Hardwood has won awards, received certifications from the NWFA and has some of the best employees. A-Max Hardwood strives to ensure every project is top notch work and a beautiful finished project. Want the best? Employees, equipment & our techniques is how we ensure you have perfection!
Why Our Employees are the Best!
A-Max Hardwood has some of the best employees in the industry. Every company is made or broken by their employees and everyone of our employees has been carefully selected. We have carefully selected our employees to make sure they make our customers are the #1 priority mixed with some of the best craftsmanship and attention to detail. The reason A-Max Hardwood has been so successful is that our employees take customer satisfaction seriously.. Want something done different or change of plan, feel free to speak to one of our employees and get a simple and direct answer. Take a sit back and relax, our employees all have extensive wood working abilities honed by many years of experience as well as being certified by the NWFA. Everyone on our crew has unique strengths and skills and we use these unique abilities to create a two man crew. You can read more here.
Customer Service is Our #1 Priority
A-Max Hardwood is so successful because of its 5,000+ customers we have had over the years. A-Max Hardwood would not be in business without those 5,000+ customers. We take you the customer very seriously and make sure to meet and exceed your expectations. Since we work on 50% referral work we know to continue our extensive referral network we need to make sure all our customers are happy! Every one of our employees know that our customers needs are the very biggest priority of any project whether it be installation or refinishing. The very best part about each job we do is that we do a walk-thru. During your walk-thru you, the customer inspect and look at every part of the floor with the employees working on your project. Don’t like something, point it out to your hardwood professional working on the job. Satisfaction is guaranteed.
Showed up on time, finished on time.
“Outstanding installation and finish work, all with a great attitude and eagerness to get it exactly the way I wanted it. Showed up on time, finished on time and went out of their way to suit my last minute alteration requests. Excellent experience that I would recommend to friends and family.”
September 2015 — Dave Jacobs (Google+)
A-Max Hardwood Quality & Craftsmanship
A-Max Hardwood is known in Boise for its quality and craftsmanship in the wood flooring industry. We strive to make every job as good as you expect it to be. We know the customers expectations are very important and we also strive to meet these expectations! Feel free to read our reviews or look at our blog for some of the projects we do. We know we do some of the best work since we have independently reviewed by our customers on many websites and have a 98% feedback rating of exceedingly happy customers. We are also certified by the NWFA to be exceeding standards of installation and refinishing. To have this sort of craftsmanship A-Max Hardwood has the best of equipment in the industry.
Why Our Equipment is the Best
Not all equipment is the same. When A-Max was first started over 15 years ago our equipment was wonderful for that time. However since those 15 years have past new equipment has come out that is much more efficient and proves to create a much better end product. Each and every job is guaranteed to be the most dust free you can achieve. Our vacuums are a 27-HP motor that has the best suction in the industry, literally dust is a non issue with these vacuums. Some of our latest reviews actually mention how they were skeptical but in the end were excited to see no dust after their refinishing of the hardwood floors. You can be assured there are no better vacuums in the valley then the Bona Atomic Trailer Vacuums.
What if an Issue Arises and I am Not Happy?
A-Max Hardwood strives for perfection. As we all know perfection in the world is impossible – especially with natural wood variations, man made products and man made machines. While perfection happens 99% of the time that 1% of the time can be stressful for anyone involved. So, what happens when an issue arises what can you expect? You can expect the following to happen:
- One of our employees/owner will show up on the job
- With YOU, we evaluate the issue
- Have a dialog about the issue
- Effectively create a plan of action
- Fix the issue at hand to ensure you are happy
As mentioned above no one ever expects issues to arise but if they do A-Max Hardwood is committed to make sure our customers are happy and we strive for 100% satisfaction. We can’t guarantee perfection on every job so the next best thing is to make sure those 1% of issues that do happen are mitigated and corrected right away! Swift action is always the best way of making sure any customer is happy.